You should never have to ask for a supervisor just to feel like someone cares and wants to help.
We have a highly trained customer success team that should be able to handle almost any issue you throw their way! That being said, sometimes issues might arise that they are unable to handle or are unsure of. All members of the team are willing to jump in and try to help, from the newest employee, to the most tried and tested veteran.
We may not be able to meet every demand. However, we will always strive to be consistent, fair, and honest when it comes to searching for solutions.
Have feedback? We would love to hear it:
- Use the online form to contact us here
- Send us an email to firstname.lastname@example.org
- Call and speak to us in person at 800.729.6236