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How to Update Your Username and Password

Where is that post it note?  I know I wrote it down somewhere...  Don't worry, we've all been there!  

Using the Member's Area you can recover or change your password:

  • Lost password
    • Click here to go to the login screen
    • Enter the email address associated with your account and click the Look Up button
    • Your login information will be automatically sent to you
  • Change Password
    • Log into the Member's Area here
    • Click on the Account dropdown and choose Account Information
    • Scroll down to the Account Settings area
    • Type your desired password into the Password field
    • Scroll down and click the Save Client Info button

You know, this username isn't really working for me either!  Our customer success team can change your username as well.  

There are three different options available to get the change made:

  • Submit an online support form requesting the change here
  • Drop us an email at support@obeo.com
  • Call us directly at 800.729.6236

 

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